Yumu is designed to run in any modern web browser on Windows and Mac laptops, desktops and iPads (iOS 11 and up) without any extra software.
This article answers some of the common questions that people ask our technical team. It is worth checking some of the answers here before contacting technical support.
If you’re having problems with Yumu that aren’t covered by any of our help articles then please get in touch. You can contact us by:
Once students have been set up with a Yumu account, this video shows them, their parents or carers, how to log into the platform, access its resources and complete any assignments set by their teacher. Teachers and students can log in to find more information, guidance and support on Yumu in our Help section.
If you already have a login and your teacher has given you a welcome letter for Yumu you can use the included ‘token’ to join your new group without creating a new account.
There are lots of different types of resource you may come across in Yumu. This article will give you an overview of some of the different resource types and how to use them.
The world features a full course that will help you learn and practise your instrument. By exploring the world and completing all the materials you come across on your journey, you’ll discover and learn more about your instrument and about the world of music as a whole.
Badges are special rewards for completing one-off challenges or particularly difficult tasks.
You can view a full list of all the badges you can earn by visiting the My Badges page from the sidebar.
If you're learning a stringed instrument, then the tuning satellite is here to help.
For information about setting up students with access to Yumu visit the help section on the teachers’ website.
You might want to invite one of your student groups to start at a later stage in a particular world instead of starting at the beginning. You can give them a token which will let them skip ahead to any stage. Here’s how to do it.
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